Monday, September 19, 2005

da stoopid me.........

I'm really starting to hate myself. Seriously, I never knew I was quite a terrible worker at the salon I'm working at right now. Since working there in June, I had been committing too many 'offenses'. Yeap, hell too many of them. I even nearly ruined the cash register once. One thing I am really bad is answering phone calls in mandarin and also being the middleperson between my boss and new customers. I felt that my presence in the salon is not benefiting anyone at all. Other stylists get pissed off at me for my inability to perform certain task. I know, I know, although I have been there for just barely 3 months, they expect me to perform up to their expectation.

Now I am not going to want to let you look down on me. But I just can't seem to do things right all the time. Thw worst incident happened yesterday. I happened to inform a customer about a wrong price and she made hell of a fuss upon discovering that I actually told her a price that was RM 100 lesser than the actual price. Then she started making more fuss saying 'Why would I want to waste my time sitting here?' and " I could have gone to a better salon for a cheaper price'. She even told me off directly saying ' I don't want to hear you apologize' and etc etc etc. I was extremely frustrated with her. Really really pissed off as well. She is an Indian, who can so-called speak English, deems herself as of a high-class person and she has the ms-i-am-always-right attitude. My boss was frustrated as well until she gave in and let her get the service for the price I quoted to her. I was on the verge of breaking down. Seriously, I didn't expect it was this hard to deal with a customer.

But I was the one who made the mistake, and my boss was the one to receive the outcome of the mistake. I felt bad. So I could not even smile after the incident. All I could do was to apologize to my boss after the incident. I realise that I can't be good in everything I do eventually. I hate myself~

just another day..... posted at 9:39 AM.

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